How do I return an item?
We hope you are extremely pleased with your purchase from Nearlyou.com, but if you need to return an item, please respect the following guidelines.
All returned products MUST be unworn and unused and in a re-sellable condition with their original packaging.
If any product is deemed unacceptable by the receiving agent at Amoena, TruLife, or NearlyMe, the return cannot be accepted you will not receive a refund.
If you need a different size or item, you may return your order with a return number and place another order online or by phone for the new item. This will expedite you're getting the correct item.
Returns must be made within 30 days of receipt of the item, and the item may be subject to a 10% restocking fee.
All sales of intimates are final: panties, all swimwear
They will not be accepted without a return authorization number that has been issued by Nearlyou.com.
Please email us at Nearlyoucs@gmail.com to receive your authorization number. Again, please include your name, order number, and date in the email.
Returned items must be in the original carton and in new condition.
Please include all accessories and paperwork. A 10% charge will be deducted for handling.
There is no refund on shipping
How to Return an Order?
STEP 1: Please email us your order # and the reason for returning
STEP 2: We will issue a Return # sent to us by the manufacturer and the return address of the manufacturer.
STEP 3: Please package the products in their original condition with all of their paperwork and original packaging and place them in a box. Products must be unused.
Add the Return # on the outside of the box and mail it back.
STEP 4: Email us the tracking # of this shipment.
STEP 5: We will check with the manufacturer and await their approval for the refund.
STEP 6: After the manufacturer has approved the return, we will issue a refund of 90% of your purchase price of the product.
Please understand the reason we have to charge a restocking fee is that we are charged a restocking fee by the manufacturer for your return of goods purchased.